{"xsrfToken":"a75835d3308ec889b48cfa3af402f821c5a2c2ad_lout","branding":{"id":"8","key":"ss","name":"Sponsor Support","portalBaseUrl":"/servicedesk/customer/portal/8","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/8/5","theme":{"headerBGColor":"#fefefe","headerLinkColor":"#292929","headerLinkHoverColor":"#5ea9ad","headerLinkHoverBGColor":"#5ea9ad","headerBadgeColor":"#5ea9ad"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/75cb0e0d-c61b-4443-8d0c-7cf1035465cc/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhODNkYTU1Ny1hYTViLTQ2ZmEtOWE5NS01ZjhmYWJhMTlmYTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjc1Y2IwZTBkLWM2MWItNDQ0My04ZDBjLTdjZjEwMzU0NjVjYyI6WyJyZWFkIl19LCJleHAiOjE3NTIxNjY2MDksIm5iZiI6MTc1MjE2NjAwOX0.5OW0WXeR9_O2LXuGO606ajiIuVJcfi-S6QRKuhzjHNI&client=a83da557-aa5b-46fa-9a95-5f8faba19fa0&mode=fit","logoId":"75cb0e0d-c61b-4443-8d0c-7cf1035465cc","isLogoAvailable":true,"helpCenterTitle":"Welcome to the ERISA Help Center","sharedPortalName":"ERISA Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the ERISA Help Center","sharedPortalName":"ERISA Help Center","localeDisplayName":"English (United States)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#31414c","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"8","key":"ss","projectId":10221,"serviceDeskId":8,"name":"Sponsor Support","description":"<p>Welcome! You can raise a request using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/8","reqTypes":[{"id":"59","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":10552,"iconUrl":"https://erisa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10552","groups":[17],"key":""},{"id":"60","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10530,"iconUrl":"https://erisa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10530","groups":[],"key":""},{"id":"58","name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","introHtml":"<p>Submit a request or report a problem.</p>","icon":10543,"iconUrl":"https://erisa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10543","groups":[],"key":""}],"reqGroups":[{"id":17,"name":"General"}],"orderMapping":{"17":[59]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"7ed3b39b-7bb9-3031-a85a-a69e506473c8","appLinkName":"","appLinkUrl":"","spaceKey":"SS","spaceName":"Sponsor Support","spaceUrl":"","isServer":false},"labels":[],"projectKey":"SS","serviceDeskId":8,"kbLinkDomainURLs":["https://erisa.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":8,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhODNkYTU1Ny1hYTViLTQ2ZmEtOWE5NS01ZjhmYWJhMTlmYTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMjIxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTIxNjcyMDksIm5iZiI6MTc1MjE2NjAwOX0.h5aEtFo_yElQtZW3T23vLpBtTWGhBbX3G29INTsRMIw","targetCollection":"upload-project-10221","endpointUrl":"https://api.media.atlassian.com","clientId":"a83da557-aa5b-46fa-9a95-5f8faba19fa0","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"8e2a345a-4e50-4b0f-94e3-7c295ce11cbc","name":"New Client Onboarding","description":"Action items to go live with your company's plan and get your employees enrolled. ","categoryUrl":"https://erisa.atlassian.net/servicedesk/customer/portal/8/topic/8e2a345a-4e50-4b0f-94e3-7c295ce11cbc","lastUpdated":"1704293044735","createdAt":"1704232092979"},{"id":"8fa99fa3-a664-49db-b678-67fd64adc7ac","name":"Employee Census Data","description":"Keep your employee data up-to-date and we'll do the heavy lifting. ","categoryUrl":"https://erisa.atlassian.net/servicedesk/customer/portal/8/topic/8fa99fa3-a664-49db-b678-67fd64adc7ac","lastUpdated":"1704293051788","createdAt":"1704203116260"},{"id":"326dc141-ac51-4f1f-a1bc-69e616f92326","name":"Contributions & Payroll Data","description":"Essential procedures for submitting employee contributions (pre-tax, Roth, loan payments).","categoryUrl":"https://erisa.atlassian.net/servicedesk/customer/portal/8/topic/326dc141-ac51-4f1f-a1bc-69e616f92326","lastUpdated":"1704293059558","createdAt":"1703886926465"},{"id":"3459dde3-d261-41dc-b24d-51f260bea531","name":"Year End Compliance Procedures","description":"Outlined in this section are the procedures for submitting and validating data for compliance testing and governmental reporting.","categoryUrl":"https://erisa.atlassian.net/servicedesk/customer/portal/8/topic/3459dde3-d261-41dc-b24d-51f260bea531","lastUpdated":"1704376807964","createdAt":"1704376688341"}]}},"reqCreate":{"id":59,"projectId":10221,"issueType":{"id":"10029","name":"Ask a question"},"form":{"name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","intro":"<p>Have a question? Submit it here.</p>","instructions":"","icon":10552,"iconUrl":"https://erisa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10552","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"What is your question or general request?","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/8/create/59","requestValidateBaseUrl":"/servicedesk/customer/portal/8/validate/59","calendarParams":{"firstDay":0,"date":"2025-07-10T11:46:50-0500","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"7ed3b39b-7bb9-3031-a85a-a69e506473c8","appLinkName":"","appLinkUrl":"","spaceKey":"SS","spaceName":"Sponsor Support","spaceUrl":"","isServer":false},"labels":[],"projectKey":"SS","serviceDeskId":8,"kbLinkDomainURLs":["https://erisa.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhODNkYTU1Ny1hYTViLTQ2ZmEtOWE5NS01ZjhmYWJhMTlmYTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMjIxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTIxNjcyMTAsIm5iZiI6MTc1MjE2NjAxMH0.obEToCFJHk7piId81oAi6xt2iejdXP0wXAE3omweICM","targetCollection":"upload-project-10221","endpointUrl":"https://api.media.atlassian.com","clientId":"a83da557-aa5b-46fa-9a95-5f8faba19fa0","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}